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FAQS

ANSWERS FROM

SAVANNAH’S BEST HOTEL

 

You have questions, we have answers. Here is a list of The DeSoto Savannah’s Frequently Asked Questions.

FAQS

Arrival And Departure

Check-In: 4:00 pm
Check Out: 11:00 am

What Are The Cleanliness Standards At Your Hotel? Are You Taking Extra Precautions?

The health and well-being of our guests and employees is of the utmost importance to us, and The DeSoto proudly adheres to the highest standards of hotel cleanliness and sanitization. Click here to learn more about the details of our SoClean program and what it means for your stay

Pets

The DeSoto will allow one dog up to 35 pounds per standard guest room with a $150 cleaning fee. To read our pet policy, please click here.

Smoking

The DeSoto is a non-smoking hotel. Smoking is prohibited anywhere on the hotel property, including but not limited to rooms, balconies, patios, and/or pool deck. Guests caught smoking on hotel property will be charged an additional cleaning fee.

Rooms

We have 246 rooms, including suites, king rooms, and standard rooms. Some rooms also have balconies.

Pool

Our pool is located outdoors on the second floor near the fitness center. Hours are from 5 am to 10 pm daily. The pool is unattended, and a room key is required for access.

Restaurants & Dining

Proof & Provision, is a restaurant and full-service craft bar that serves modern Southern-inspired gastropub fare including small plates, sandwiches, and snacks. Proof & Provision offers breakfast, lunch, and dinner and is open from 6:30 am to midnight daily. Food service ends at 10 pm.

1540 Room is a chef-inspired dining experience that offers hyper fresh ingredients from local farmers. 1540 offers all the Southern dishes you’re craving in a new and inventive way.

Buffalo Bayou Coffee offers light bites, sandwiches, pastries, salads, & soups in addition to a wide variety of coffee and espresso varietals sourced locally.

In-Room Dining

In-Room dining is temporarily unavailable

Check-In Policies

A credit card is required at check-in for all reservations and a deposit of $75.00 per day will be held to guarantee incidental charges. This is required for all reservations regardless of how they were booked. Guests must be 21 years or older to check into a room.

Refrigerators & Microwaves

Refrigerators are included in all of our suites and corner king rooms and available upon request in other room types (subject to availability and fees). Microwaves are included in all of our suites and corner king rooms as well, but they are not available in any other room type.

Reservation Deposits

A credit card is required to guarantee a reservation at The DeSoto. If an Advance Purchase Rate is booked, a full non-refundable deposit is required at time of bookings. Deposit policies vary for special events and/or group bookings.

Cancellations

Our standard cancellation policy is 48 hours in advance, but it can vary depending on the specifics of your reservation. Please check the confirmation email you received upon making your reservation for the cancellation policy that pertains specifically to your stay. Cancellation policies for group guests are outlined in the group contract. Late cancellations, as determined by the standard that pertains specifically to your reservation, will be charged a fee of one night’s room and tax.

Parking

The DeSoto only offers valet parking; no self-parking options are available. The cost of valet parking is $42 per night. Garage clearance is for vehicles 6’2″ or under including cases or racks.

Are You Affiliated With Any Hotel Brands/Chains?

We are a member of Sotherly Hotels’ collection of independent hotels. We are also affiliated with Historic Hotels of America.

Business Center

Please contact the Sotherly Host for help with any business needs you may have during your stay.

Fitness Center

Our state-of-the-art Fitness Center is located on the second floor near the pool. It is available to guests from 6:00 a.m. to 10:00 p.m. daily using your room key.